Direct Customer Support
Need help hitting a specific KB or MB upload limit, converting a file format, or using FitSize: Compress Photo, Video on an Android foldable or tablet? Email us directly:
- Support Email: support@bellrope.app
- Publisher: C60 Limited (C60 LLC)
- Mailing Address: 20700 Ventura Blvd Ste 235, Woodland Hills, CA 91364-6650, United States
Quick Troubleshooting Tips
- Hitting an exact portal KB cap (such as 20 KB or 50 KB): Select the Photo or PDF tab, choose the target KB preset (or type your exact KB limit), and verify the output badge shows a size strictly below your portal's maximum before sharing.
- Faster 4K video compression: Leave Hardware Acceleration (`H.264 MP4` or `HEVC`) enabled so your phone's built-in media chip encodes the video at multi-times real-time speed.
- Foldable postures: Unfold your device for automatic dual-pane preview + controls, or fold halfway to 90 degrees for hands-free tabletop mode.
- Ad privacy choices: Open the Settings tab inside FitSize: Compress Photo, Video to view the Privacy Policy, Terms of Service, or regional Privacy Settings form.